Section 02 / Telemetry

Instead of assuming infinite capacity, @rsp/macro ingests three privacy-safe, anonymized operational metrics to determine real-time business serviceability, feeding the used by the .

1. Workforce Capacity Index (S)

Internal Stress

Measures human stress load via localized, differential privacy signals.

  • ▸ Work Hour Variance
  • ▸ Leave Spike Anomaly
  • ▸ Shift Friction Rate

2. Financial Velocity Ratio (VA / VT)

Accounting API

Ingested via anonymized, zero-knowledge accounting APIs (Xero, QuickBooks, MYOB).

  • ▸ VA: Actual Rolling 90-Day Revenue Velocity
  • ▸ VT: Target Baseline Growth & Survival Pace

3. Consumer Experience Index (CX)

Serviceability

Evaluates real-world serviceability and friction using neutral, vertical-congruent metrics.

  • ▸ Call Queue Metadata
  • ▸ 1-Tap Micro-Surveys
  • ▸ Job Resolution Speed

Glossary

Tripartite telemetry
Three anonymised capacity signals — workforce stress, financial velocity and consumer serviceability — that feed the equilibrium engine. No personal tracking is involved.
VES — Vertical Equilibrium Score
A live score combining relevance, consumer experience, workforce stress and financial velocity. A higher VES means a business has healthy spare capacity.
Signal decay
Raw telemetry is reduced to low-resolution state signals, burned on write, and dormant signals auto-delete after 90 days.
Pooled intent
Search demand is grouped at the vertical level rather than tied to individuals, so matching happens without persistent per-person profiles.